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Job details

Salary: $17 – $20 an hour
Job Type: Full-time


  • US work authorization (Required)

Full Job Description

Organization: Urban Street Angels, Inc.

Urban Street Angels, Inc. (“USA”) is a local non-profit organization founded in 2012 with a mission to end youth homelessness in the San Diego area. At this time, USA operates in three related areas. First, our supportive housing programs provide over 102 beds for transition-aged youth (“TAY” 18 – 25 years old) living on the streets in our community. Second, our rapid re-housing programs effectively bridge graduates of our programs to sustainable, long-term housing. And third, our social enterprise programs provide vital job skills training and transitional employment opportunities for the TAY in our supportive housing and rapid re-housing programs.

Program: Just Be U (“JBU”) program.

USA’s JBU program targets TAY with Serious Mental Illness (SMI) who are homeless or otherwise at risk of homelessness and who repeatedly utilize acute or emergency mental health services but are otherwise unconnected to services. JBU’s goal is to break the cycle of youth homelessness by providing short‐term housing for youth in a supportive environment that identifies and facilitates connections to individualized treatment, housing, and other community resources. Primary innovative features of JBU include the emphasis on youth‐centric whole‐health/holistic services and the utilization of technology as an important tool for communicating with and engaging youth.

Position: Peer Support Specialist


· Relate to the needs and concerns of clients through shared lived experience

· Model personal responsibility, self-advocacy and hopefulness

· Collaborate with team members and assist with client transportation as needed

· Accompany clients to appointments as needed to provide additional emotional support

· Collaborate with Case Manager to manage and check chores

· Support clients with daily living activities, such as personal hygiene, laundry, house cleaning, grocery shopping, and budgeting money

· Manage Peer Support client assignment with other Peer Support staff (and Program Manager if needed)

· Meet with all assigned enrolled clients 1:1 weekly

· Meet with all assigned graduated clients in 60-day follow up period weekly

· Document all active and graduated client interactions in a timely matter

· Utilize effective positive engagement and conflict resolution skills

· Regularly attend team meetings and provide updates on client progress

· Deliver WRAP and WHAM training to clients

· Manage and coordinate youth graduation events/celebrations

o Week Prior to Event:

– Review “Graduation Event Instructions”

– Collect graduate contact info and input in Excel (in “Youth Graduation” folder) – can collaborate with CM as needed

– Make transition bag (see “Transition Bag How-To Guide” – if out of items needed, coordinate with PM to order before event

– Remind JBU team of upcoming event at staff meetings and put on shared calendar.

– Make flyer and spread the word with current youth

– Make card for youth and have all staff sign – put in transition bag

– Collect reflections from staff to share in “speech” at event

– Print youth certificate for event (in “Youth Graduation” folder)

– Print out “Graduation from JBU” Packet and put in transition bag

o Day of Event:

– Order and collect food and drinks (up to max. 125$) OR coordinate with Rebecca/Kat if any donated items available

– Decorate event area

– Clean up event and put away decorations neatly

· Manage “Youth of the Month” including announcing during second week of each month at staff meeting, then at next House Meeting and putting on house noticeboard

Job requirements:

  • Minimum High School Diploma or G.E.D.;
  • MUST be vaccinated
  • Minimum of one year’s experience working in a social service setting, serving individuals with severe mental illness or otherwise show demonstrated ability to relate to the needs and concerns of TAY with SMI;
  • Lived experience;
  • Must submit to a background check via Live Scan (with ongoing alerts), as required by specific programs, funding requirements and licensing regulations; and
  • Must have a valid driver’s license and a satisfactory driving record.

General Requirements, including linguistic and cultural skills, education, experience, licenses and certifications:

Experience as a youth or TAY who has experienced homelessness a strong plus. A strong positive viewpoint towards mental health is essential. Maintain a warm, welcoming, and positive environment that promotes youth well-being who may have histories of homelessness and mental health challenges, including possible substance use disorders and adverse childhood experiences, who may be culturally diverse and gender fluid. Excellent organizational skills and monitoring details focus; demonstrated ability to work with diverse populations; ability and desire to work as part of a team; ability to keep confidential information confidential and be discreet; and willingness to support USA’s mission and values. Position requires completion of NAMI San Diego’s Peer Employment Training or comparable training within the first 90 days of employment. Position requires ability to use technology such as tablets and databases to document input; ability to communicate effectively in writing and verbally; and knowledge of computer, email and web navigation a plus. Bilingual in Spanish is a plus.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Spends approximately 20-30% of work time sitting and meeting with others or working at a desk and/or computer. Spends approximately 70-80% of work time standing or walking within the work area or outside the office at appointments with youth, meetings and events, also bends, twists, stoops and reaches. Ability to communicate in writing and verbally. Regularly required to sit and talk or hear.Specific vision abilities required by this job include close vision.Frequently is required to use hands to touch, handle or feel and reach with hands and arms. Frequently lifts and/or moves up to 15 pounds and occasionally lifts and/or moves up to 40 pounds. The noise level is usually moderate.

USA reserves the right to revise job descriptions as the need arises. This job description does not constitute a written or implied contract of employment.

It is the policy of Urban Street Angels, Inc. to ensure equal employment, contractor and volunteer opportunity without discrimination on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.


  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Night shift
  • Weekend availability

COVID-19 considerations:
All staff must be vaccinated, hand sanitized on walls throughout locations.

Application Question(s):

  • Have you been vaccinated for Covid?