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Position: Residential Facility Monitor – Overnight

Status: W-2 employee, non-exempt

Time Commitment: Part-time (8-16 hours/week) + potential for more hours

Compensation: $15 – $17 / hourly + DOE

Organization: Urban Street Angels, Inc. (“USA”) is a local non-profit organization founded in 2012 with a mission to end youth homelessness in the San Diego area. At this time, USA operates in three related areas. First, in partnership with the County of San Diego and the Regional Task Force on the Homeless. our supportive housing programs provide over 75 beds for transition-aged youth (“TAY” 18 – 25 years old) living on the streets in our community. Second, our rapid re-housing programs effectively bridge graduates of our programs to sustainable, long-term housing. And third, our social enterprise programs provide vital job skills training and transitional employment opportunities for the TAY in our supportive housing and rapid re-housing programs.

We believe that every person deserves a safe place to call home. We work tirelessly to stamp out the stigma associated with mental illness. And we know that the pathway to disrupt chronic, institutionalized homeless starts with hope and opportunity.


Program: Just Be U (“JBU”) program.

USA’s JBU program targets TAY with Serious Mental Illness (SMI) who are homeless or otherwise at risk of homelessness and who repeatedly utilize acute or emergency mental health services, but are otherwise unconnected to services. JBU’s goal is to break the cycle of youth homelessness by providing short‐term housing for youth in a supportive environment that identifies and facilitates connections to individualized treatment, housing, and other community resources. Primary innovative features of JBU include the emphasis on youth‐centric whole‐health/holistic services and the utilization of technology as an important tool for communicating with and engaging youth.

Job Description: Residential Facility Monitor


Provides security and handles emergencies for entire facility. Maintain a written log of all activities that occur in facility during shift. Provides peer support, clerical and administrative assistance when needed. Helps with facility cleanliness and maintenance, as well as, other duties as assigned by supervisor.


Provides security and handles emergencies for entire facility.

Monitors residents coming in and out of building.

Walks compound and inspects buildings and surrounding areas for safety hazards and maintenance concerns.

Responds to all emergency or security issues that occur during designated shift.

Contacts emergency first responders or police when appropriate.

Keeps staff informed of all issues concerning clients.

Immediately notifies supervisory staff when necessary.

Maintains written log of all activities for entire facility.

Records in written log, findings and any corrective measures taken of periodic security and safety inspections.

Records in written log events involving clients or visitors that are out of the ordinary.

Provides assistance to staff.

Assures compliance with established rules and guidelines for chores and curfew.

Provides peer support as needed.

Performs data entry when needed.

Performs other duties as assigned by supervisor

  • Qualifications

Must be able to fluently, read, write and communicate in English (bilingual a plus)

Must be able to comfortably, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor

Must be able to comfortably walk up and down stairs, walk for extended periods of time, sit for periods of time

Valid California Driver’s License

CPR and First Aid training certification (we will train if applicant does not have this)

Must be able to work within a diverse population and staff

Candidate must pass criminal background check and drug screen

** Experience in working with youth or young adults is encouraged **

** Experience in working with youth or people with mental illness encouraged **

** Able to maintain a level of teachability and be flexible **


Requirements, including linguistic and cultural skills, education, experience, licenses and certifications: Experience as a youth or TAY who has experienced homelessness a strong plus. A strong positive viewpoint towards mental health is essential. Position requires completion of NAMI San Diego’s Peer Employment Training within the first 90 days of employment, plus volunteer or employment history using personal experience to assist a client. Additional requirements: Excellent organizational skills and monitoring details focus; demonstrated ability to work with diverse populations; ability and desire to work as part of a team; ability to keep confidential information confidential and be discreet; and willingness to support USA’s mission and values. Position requires ability to use technology such as tablets and databases to document input; ability to communicate effectively in writing and verbally; and basic knowledge of computer, email and web navigation a must. Position requires a satisfactory driving record, proof of insurance and must enroll in the DMV Pull Notice Program. Bilingual in Spanish is a plus. 


It is the policy of Urban Street Angels, Inc. to ensure equal employment, contractor and volunteer opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic.